RightFax Features

Centralized Network Fax Resource

  • Integrated with key business applications—e-mail, CRM, ERP, EMR and EHR systems, document management, MFPs, and more.
  • Microsoft Support—Tested and support for Microsoft SQL Server 2008, Windows Server 2008 Standard and Enterprise Servers, Windows 7, Vista, XP and Office 2010.
  • Robust synchronization—Synchronizes with Microsoft Active Directory to import and manage users and settings.
  • Shared Services—Consolidate multiple servers to share a single database.
  • Unified Communications—Integrates seamlessly with unified communications/messaging strategies.

Enterprise-wide Certified Document Delivery

  • Enterprise-wide faxing—Send, receive, and manage faxes from virtually all desktop applications.
  • Intelligent outbound delivery—Call grouping, scheduling, priority sending, least-cost routing, and human-answered fax options.
  • E-mail gateways—Send, receive, and manage faxes from e-mail.
  • Fax broadcasting—Broadcast fax documents to hundreds or thousands of recipients at once.
  • Automated delivery—Automate fax creation and delivery from back office applications to cut costs and improve business processes.

Receipt and Tracking

  • Phonebook integration—Includes Lightweight Directory Access Protocol (LDAP), Open Database Connectivity (ODBC), Active Directory, and more.
  • Fax archival—Record all inbound and outbound fax transactions.
  • Notifications—Receive customized notification options and verification of document transmission and receipt.
  • AutoReply—Monitor one or more RightFax mailboxes for inbound faxes and provide fax replies to the sender.
  • Reporting—Log, record, and provide audit trail of vital documents.

Reliability, Scalability and Business Continuity

  • Open database—Uses a Microsoft SQL Server for enterprise scalability, reliability and performance.
  • 24×7 reliability—Ensure continual uptime with 24 years of proven and reliable technology.
  • Adjustable bandwidth—Adjust channels automatically to send, receive, or both, during peak intervals to control fax traffic volume on a group wide basis.
  • Scalable and expandable—Start small and add servers, channels, modules, and document delivery options.
  • Load-balancing—Maximize system performance by directing faxes to any available server.

Security and Privacy

  • Secure delivery format—Deliver Tagged Image File (TIF) documents over a secure Public Switched Telephone Network (PSTN) or native and PDF documents as secure encrypted e-mail.
  • Encrypted and certified delivery options—Maintain privacy and security with certified or encrypted delivery options.
  • Automatic fax distribution—Provide systematic distribution of faxes to groups of users for fast, efficient and secure processing.
  • Fax authorization system—Enable managed review of confidential faxes prior to send.
  • Windows security authentication—Use network’s established Windows security system by linking each Fax Server user ID to a Windows user account.
  • Customizable dialing—Gain precise control of outbound faxing by specifying rules and restrictions over how faxes are sent.
  • Automatic archive—Archive automatically without the suspension of operations for maximum uptime.

Cost Reduction and Cost Recovery

  • Least-cost Routing—Route outbound faxes between servers on a LAN or WAN to minimize long distance and other telephone charges.
  • Cost-effective document delivery—Fax, e-mail, SMS, print device, or encrypted and certified delivery options eliminate the costs for paper, postage, equipment, and related supplies.
  • Scheduled delivery—Schedule or prioritize delivery to use off-peak phone rates or expedite orders.
  • Cost recovery—Track and report fax activity using billing codes by recipient, department or group to recover cost.